If a patron is not logged in or does not have permission, then the Library staff must place hold requests for them. When you create a hold request in Library Manager from Circulation, you are requesting the library hold the material for the patron (until an expiration date). You can also create a reserve, which means you want to reserve a copy to pick up on a future date.

Notes: To view library holds you must have the View any patron's holds permission. To manage holds, you need the Add/edit/delete holds for patrons permission. If a patron has the Place hold for self from Catalog permission, they can place a hold request themselves. When patrons are logged in, Holds appear in their My Info.

Use the following steps to place a hold request:

1. Select Circulation > Holds/ILL.
2. To select the patron requesting the hold, scan his or her barcode in the Find Patron field, or type your search term and click Go.
3. If your search criteria returns a list of patrons, click the name of the patron requesting the hold.
4. Click Add Hold.

   

5. From the Find drop-down, select what to search: Title, Author, Keyword or Barcode.
6. From the in drop-down, select My Library.

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   Notes: Destiny shows 25 results per page by default, or to view all results, you can click Show All. To see all search results from outside your site, select All Participating Libraries.

7. In the Find field, enter the item you are requesting, and click Go.
8. From the Search Results list, click either the item you are requesting or Hold It.
   

   Notes: When you hold multiple copies of the same title, the read-only Copies field does not include lost or hidden copies, unless the patron has permission to see hidden copies. If all copies of a title are lost, the Copies field does not appear. The patron can only place a hold on the title. If the library included a title in a related titles group, the Copies field includes copies of related titles.

9. In the Requesting section, select when you want the item.

The next steps to place a hold request depend on which option you chose in the Requesting section.

Option 1: As Soon As Possible

10. From the Priority drop-down, select the priority of the request.
11. In the Request Expires field, enter the date you want the request to expire.
12. Select if you want a particular copy or any copy to fulfill the request.
13. Click Save to place the hold request.

Option 2: Reserve For Specific Date

10. In the Reserve field, type the number of the copies you want, and then click Refresh Calendar.
11. In the From and to fields, type the dates you want the item. Use the calendar on the right to identify when there are copies available.
12. Click Save to place the reserve request.

Notes:  Patrons that log in to Library Manager and have the appropriate permissions can place their own hold requests from an item's Title Details. Library Manager does not let you place a hold on a lost item. Only patrons with the appropriate access level permission can place a hold on copies that are currently available.

Next, library staff may approve requests.